I can not use Viber through WiFi redirect login

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Q:

My school has a wifi but uses a web redirect login page. Im able to use the browser and login just fine, but Viber doesnt seem to be able to recognize that i’ve already logged in?

I connect to school wifi, and (on PCs) it will redirect to a login page to enter my credentials before allowing me access to the net. Otherwise without entering info, it will be “Connected” yes, but without net access.

Device: Sony Ericsson W8 Walkman
Android 2.1
A:

Do you mean that after registration has been completed (receiving access code etc..) when you try to use Viber you can’t get inside the app and have to do the registration process again?

It sounds like your school WiFi (like most school networks) is blocking most ports, including Viber’s ports.

There are Viber’s ports that need to be opened on the network’s firewalls/routers:
TCP: 5242 + 4244
UDP: 5243 + 9785

Try contacting your school’s network admins and see if they can enable these ports. If not, unfortunately there is not much we can do to help.

 

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